Shipping & Return

Shipping

Thank you for visiting and shopping at eastwindbooks.com. Following are the terms and conditions that constitute our Shipping Policy. Shipment processing time All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Back-order will take 30 to 60 days to process. Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time
  • West: 2~3 business days
  • Mid: 3~4 business days
  • East: 4~5 business days
If you need expedited shipping, please contact us (415)772-5877. Shipment confirmation & Order tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Return

You can return books within 7 days with full refunds. DVD and CDs cannot be returned. Defected products will be refunded fully.